ABOUT MISSION PLANS CURRENT ISSUES

APPLE IPHONES & IPADS


Supported iPhones & iPads

We currently support iOS version 14+

To find the iOS software version installed on your device do the following:

  • Go to "Settings" located on the home screen
  • Select "General"
  • Select "Software Update"
  • Verify device is on latest IOS update
Installing Great American Pure Flix

Please follow the below steps to install Great American Pure Flix:

  • Locate the "App Store" on the home screen

  • Open the "App Store" and locate the search or magnifying glass
  • Type in "pureflix"
  • Tap "Get" or select the "Cloud Icon"

iPhone & iPad Troubleshooting

Follow the below steps to help resolve the issue you are experiencing:

Step 1: Verify IOS Version
  • Click “Home” button
  • Go to “Settings” App
  • Scroll down and select “General
  • Click “Software Update
  • Verify you have the latest IOS Update
Please Note: We are only supported on IOS 14+ and up at this time.

Step 2: Uninstall the App
  • Click “Home” button
  • Go to the page with the “Great American Pure Flix” App
  • Press and Hold the Great American Pure Flix App
  • When the app starts to shake remove your finger
  • Click the X that appears at the top left of the App
  • Click “Delete
  • Click the “Home” button to stop the apps from shaking

Step 3: Install the App
  • Click “Home” button
  • Navigate to and Select the “App Store
  • Click “Search” located in the bottom right
  • Type “Pure Flix” in the search bar
  • Press “Search” located at the bottom right of the keyboard
  • Click the “Cloud Icon” next to the Great American Pure Flix App
  • When the download completes select “Open

After all the above steps have been completed please restart your device and then reopen the Great American Pure Flix app.


How to turn closed caption on/off
  • Play title
  • Tap on the screen and select the "Square Box"
  • Select "Subtitles", and then select the word "English" or "Off" to turn the closed captions on or off
How to use

Home:

  • Tap on the "Home" option located at the bottom left corner (looks like a house) It will redirect you to the "Homepage"

Browse:

  • From the home page in the app, not the website, tap on the word "Browse"  option located bottom left hand corner (looks like three horizontal lines)

Search titles:

  • From the home page in the app, not the website, select the magnifying glass icon located in the top right hand corner
  • Select the 'search bar' in the top middle part of the screen

Add to/Remove from My List:

  • Option 1
    • While browsing the app select the heart icon showing on the title poster
  • Option 2
    • Select a title
    • Select the hear icon on the title poster at the bottom right (shows next to the title duration)

Note: A solid white heart means you added it to your "My List" while a white heart outline means it is not on your "My List"

My List:

  • From the home page in the app, not the website, tap on the "My List" option located in the bottom right hand corner (looks like a heart icon)
Sign Out
  • From the homepage in the app, tap on the "Head and Shoulders" icon located in the upper right hand corner
  • Tap on "Sign out"


Chromecast for Apple