ROKU DEVICES

Supported Rokus

Great American Pure Flix is supported on all Roku models running software version 10.5+. You may also check that your Roku device is properly set up, and all of your Roku accessories are functioning properly by visiting Roku's support page.

Install Great American Pure Flix on Roku

Select the Home Button on the Remote Control
On the Roku home page, scroll up and select "Search"
Type in "pureflix"
Select Great American Pure Flix
Select "Add App"
Sign in to PureFlix.com with the email address and password that you used to sign up
Then you will be able to access all of the great content we offer!

Troubleshoot Roku

NOTE: If your subscription is billed/managed by Roku Directly, please contact Roku.

Step 1: Verify the ROKU is up to date

Go to the ROKU homepage by clicking the “Home” button (looks like a house on the remote)
Go to “Settings” (located on the left side toolbar)
Scroll down and Select “System”
Scroll down and Select “Software Update”
Select “Check Now”
If an update is available select “Update Now”
When completed the ROKU will Restart

Step 2: Verify Internet Connection

Go to the ROKU homepage by clicking the “Home” button (looks like a house on the remote)
Go to the left hand toolbar
Scroll down and select “Settings”
Select “Network”
Select “Check Connection”
Verify that all bubbles show a green check or the connection check was successful

Step 3: Uninstall the app

Go to the ROKU homepage by clicking the “Home” button (looks like a house on the remote)
Scroll through the apps and hover the Great American Pure Flix app
DON’T CLICK ON THE APP
Press * on the remote control
Select “Remove App”
- If you see "Manage Subscription" instead of "Remove Channel", that means your account is managed by Roku directly. To move forward with troubleshooting you will need to reach out to Roku.
Verify by selecting "Remove Channel"

Step 4: Full Restart

Press the "Home" button (looks like a house on the remote)
Navigate to the settings on the left toolbar
Scroll and select "System"
Select "Power", if you do not see this, skip to next step
Select "System Restart" and select "Restart" to confirm

Step 5: Install the app

Select the Home Button on the Remote Control
On the Roku home page, scroll up and select "Search"
Type in "pureflix"
Select Great American Pure Flix
Select "Add App"
Sign in to PureFlix.com with the email address and password that you used to sign up

If you are still experiencing difficulties after completing these troubleshooting steps, you may need to verify your internet speeds match our requirements or contact us!

Update the Great American Pure Flix App

Go to the ROKU homepage by clicking the “Home” button (looks like a house on the remote)
Scroll through the apps and hover the Great American Pure Flix app (Do not select the app)
Press the * Button on the Roku remote
Select "Check for Updates"
A screen should pop up running an update check.
Once update check is complete, if an update was necessary, the screen should then say "Great American Pure Flix was updated successfully" or "All apps updated successfully"
Open the Great American Pure Flix app and sign in using the email address and password that you used to sign up for PureFlix.com

How to turn closed captions on/off

Go to How to Enable Closed Captions on Roku for more information

How to use

Browse:

Navigate to the top left hand corner
Select "Browse"
Various genres will appear

My List:

Navigate to the top center
Select "My List"
Titles that you have added to "My List" will appear
Continue watching will also show here under My List

Add to/Remove from My List:

Select title
Next to "Play," select either "Add to My List" or "Remove from My List"

Account:

Select the 'head and shoulders' icon in the top right hand corner
Here you can Sign Out, view how to Contact Us, view the App Version, review the Terms of Sale, Terms of Use, Privacy Policy, and Your Privacy Choices

Sign out:

Select the 'head and shoulders' icon in the top right hand corner
Select "Sign Out"

Search titles:

Select the 'magnifying glass' located in the top right hand corner
Select the 'search bar''
A keyboard will appear where you may search titles
Search results will show on the right

Home:

Navigate near the top left hand corner
Select "Home"

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