If you are trying to start or have started your Free Trial, the following information can provide answers to many common questions.
There are a few things that can cause an error to occur when trying to add your payment card. At this time, Great American Pure Flix requires that all cards be validated with a $0.00 pre-authorization request. If your bank or card company does not accept $0.00 pre-authorization requests, your card cannot be used with PureFlix.com. Should that be the case, please try using a different card from a different bank for your Great American Pure Flix membership.
If you are experiencing a particular error please review our Card Errors Article.
We offer our members one Free Trial. The reason you were charged when you signed up is that you started your Free Trial membership on the existing email address at an earlier date.
Please Note: At Pure Flix’s sole discretion, Pure Flix may offer a free trial.
If you are receiving this message upon initial sign up, most likely you have registered your email with PureFlix.com previously.
To finish the activation process please do the following:
- Sign in to www.PureFlix.com through a web browser using your email address and password.
- Click on "My Account" (located under the
.) Select “Membership"
Select "Plans"
Follow along through the activation steps
Please Note: At Pure Flix’s sole discretion, Pure Flix may offer a free trial.