ABOUT MISSION DONATE PLANS

CARD ERRORS

CVC/Expiration Error

If you are receiving the error message "Either the CVC or Expiration date is invalid. Please check your details and try again." then the Financial Institution is saying that the information provided was invalid. We recommend contacting your Financial Institution to verify the card information provided is the same that they have on file.

Zip Code Error

If you are receiving the error message "Zip Code invalid. Please check your details and try again." then the Financial Institution is saying that the information provided is not the same as your Financial Institution has on file. We recommend contacting your Financial Institution to verify the card information provided is the same that they have on file.

Payment System Not Responding

If you are receiving the "The payment system is not responding at this time, please try back in a few minutes" then we are performing a temporary update for your security. As such we ask that you try again 10 - 15 minutes from the original attempt time.

Note: If you try again and are still experiencing issues try clearing your browser cache. If you are still unsuccessful please Contact Us.

Oops Error

If you are receiving the error message "Oops something went wrong, please contact support." when trying to update/add your payment information it could be due to you having additional cached data on your browser. We recommend clearing your browser cache and then trying again. If you still experience an error afterwards please Contact Us.