Pure Flix Digital Support
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Welcome to the Pure Flix Digital Support Portal
To submit a request please click on the blue '+new ticket' button at the top.
Knowledge Base
General
How may I cancel my account?
How may I contact PURE FLIX if I have other questions?
Supported Devices for Pure Flix
How do I Update/Change My Payment Card Information?
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Free Trial
FREE Trial Details
Viewing Plans for PureFlix.com
How does the credit card billing work with the FREE MONTH trial?
How do I cancel my account to avoid the credit card charge after the FREE MONTH trial?
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Devices
Supported Devices for Pure Flix
Can I Watch PureFlix.com on my TV?
I can't hear sound on my iPad/iPhone while watching Pure Flix Movies
Is PURE FLIX available on my ROKU device?
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Content Information
Do you support Closed Captioning?
How do I submit a title to be included in the PURE FLIX library?
Are all of your movies available for streaming in all countries?
Why are some of the movies only available in the USA?
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