Pure Flix will only charge you once a month for a monthly subscription. If you see more charges than you expected, you could be seeing an authorization transaction. To validate your card information, we will send a $0 authorization transaction whenever you start a new account or update your payment information. If you did not start an account or update your payment information recently, check your statements for previous unexpected charges.
If you have verified with your financial institution that they are actual charges and that the merchant name on the billing is either Pure Flix Digital or PureFlix.com, please contact us at 844-426-3549 weekdays between the hour of 6am-6pm Arizona time, or reach out to us 24/7 via email at firstname.lastname@example.org
So that we can assist you as effectively as possible, please have the following information ready and available when you contact us:
-The dates of the transactions
-The amounts the transactions are for
-The last four digits of the card(s) being billed