Why is my Pure Flix Buffering/Not Streaming?

If you are experiencing buffering or streaming issues while viewing PURE FLIX, please verify the following:

  1. You are viewing through a supported device. Click here to view a list of supported devices.
  2. Your Internet Download Speed is 5mbps. 
    1. You can test you internet speed by going to google.com
    2. Search "Speedtest"
    3. Click "Run Speed Test"

If you are viewing through a supported device and your Internet Download Speed is 5mbps or higher please feel free to contact us using the "Further Assistance" form below.