Why is my Pure Flix Buffering/Not Streaming?

If you are experiencing buffering or streaming issues while viewing PURE FLIX, please verify the following:

1) You are viewing through a supported device.  Click here to view a list of supported devices.

2) Your Internet Download Speed is 5mbps. A handy Internet speed test can be found at www.speedtest.net (click only on GO).

If you are viewing through a supported device and your Internet Download Speed is 5mbps or higher please feel free to contact us using the "Submit a Request" form below.